Offer apartment

Right of Withdrawal

You have the right to withdraw your registration within fourteen days without giving any reason. To exercise your right of withdrawal, you must inform us of your decision to revoke your apartment search by means of an explicit statement (by e-mail, fax or post) and provide the following information: Your first and last names, address and contact details. Before the end of the revocation period this statement of withdrawal is to be sent to: City-Wohnen Immobilien und Beratung, Fischers Allee 70, 22763 Hamburg or via telephone: +49 (0)40 – 284 185-44 or via fax: +49 (0)40 – 284 185-44 or -45 or via e-mail to: hamburg @

Consequences of withdrawal

Should you withdraw your registration, we have to repay you any payments that we have received from you immediately, at the latest within fourteen days from the date on which the notice of your cancellation of this contract is received by us. For this repayment, we use the same method of payment that you used for the initial transaction, unless a different agreement is explicitly made otherwise. In no instance will you be charged fees by City-Wohnen for this repayment.


Should you confirm within the withdrawal period that our services are to begin, you have to pay us a reasonable amount, based on the date on which you notify us of your use of the right of withdrawal in respect to this contract and services already rendered, which corresponds to the total amount stated in the service contract.

Information withdrawal

If you would like to withdraw from the contract with City-Wohnen, please send the following information to: City-Wohnen Hamburg, Fischers Allee 70, 22763 Hamburg or to hamburg @

  • I hereby revoke the contract entered into by myself for supply of the following services:
  • Appointed on .... received on ...
  • Name of consumer
  • Address of the consumer
  • Signature of the consumer (by post only)
  • Date




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