Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

In order to exercise your right of withdrawal, you must inform us (City-Wohnen Immobilien und Beratung e.K., Inh. Frederick Wencke, Fischers Allee 70, 22763 Hamburg, Phone: +49(0)40 - 284 185 0, E-Mail: hamburg@city-wohnen.de) by means of a clear statement (such as e-mail or post) of your decision to revoke this contract. You can use the attached sample form for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice that you are exercising your right of withdrawal before expiry of the withdrawal period.


Consequences of the withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your withdrawal of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

If you requested that the service should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you notify us that you are exercising the right of withdrawal. This proportion is with regard to this contract compared to the total scope of the services provided for in the contract.

Sample form

To: City-Wohnen Immobilien und Beratung e.K., Inh. Frederick Wencke, Fischers Allee 70, 22763 Hamburg, Telefon: +49(0)40 – 284 185 0, E-Mail: hamburg@city-wohnen.de

I/we hereby revoke the contract concluded by me/us for real estate brokerage service,

I/we hereby revoke the contract concluded by me/us for real estate brokerage service,

Name:

Address:

Signature: (not required when sent by e-mail)

Date:

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